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Sorry, guys, but today's update will be delayed for an indeterminate amount of time. Today, while finishing up the last of the cropping of my vacation photos, the backlight on my laptop died. The screen looks black, but I can barely make out anything that's a light/white color and I was able to remote in, so I know it isn't anything more serious than the backlight. A quick chat with a Dell Small Business service rep later, and I was given a case number and the number of the international support center in Japan (for people in the US who are travelling abroad).
Unfortunately, today's a national holiday (scroll down to "Autumnal equinox"), so I have to wait until tomorrow to get a hold of them for help. Factor in a potential shipment of my unit to a Dell repair center, and I could be looking at a week or so of downtime...god, I really hope that's not the case.
Sorry folks, I really am. I was so looking forward to getting back on track with Unleashed Creativity, but it looks like that'll have to wait. Here's hoping I won't have to pay an arm and a leg to get my laptop fixed...!
STATUS UPDATE: I've figured out that if I keep the backlight turned to the lowest setting, the inverter won't overload, and I can still use my computer. I'll be calling Dell Japan tomorrow to continue the repair process, and I'll try to keep you all updated as things develop!
D: nooooooooo! we had a date for saturday night. oh poo. well i hope your lappy gets fixed good and fast!
:( i'll miss you till then.
*snifles* email me?
By EER @ Tue Sep 23, 2008 09:35 PM
The universe conspires agains UC! Luckily, Dell backlights die rather often so it's a quick fix for experienced Dell engineers :D